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Cleantech Job for College Student (degree21387)

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Posted: 07/17/2017
Company name: Green Charge
Company Website: https://www.indeed.com/viewjob?jk=8b30de7eda11e7d6
Job Title: Energy-Storage Client Relations Mgr
Term: Entry +
Degree: Graduate
Major: Engineering Industrial
Industry: Storage
Location CA North
Source
Description

Green Charge is looking for a Client Relations Manager to build and manage relationships with existing and new clients. You will play a key role in onboarding and training new clients on our energy storage system platform and troubleshoot billing and invoicing inquiries. A strong applicant will be organized, motivated, laser-focused, and can quickly learn our business.

This is a full-time position located at HQ in Santa Clara, CA.

RESPONSIBILITIES

  • Manage relationships with existing and new clients
  • Onboard and train new clients on how to utilize our energy storage software platform
  • Train our partners on our process, tools and software platform
  • Maintain a high level of customer satisfaction through surveys, reviews, soliciting feedback and onsite visits.
  • Quickly resolve client issues around billing, invoicing and technical troubleshooting
  • Work with internal teams to improve our post sales client experience and invoicing accuracy
  • Present clients with add on demand response or other power consumption incentive solutions to maximize revenues on our energy storage system

QUALIFICATIONS

  • BA/BS required
  • 3-5 years of experience in the power and energy sector
  • 3 years’ experience managing long term customer accounts
  • Strong organizational skills, process development and refinement skills
  • Strong writing skills, proofreading, attention to detail required
  • You have strong relationship management skills: engaging, motivating, communicating, and executing.
  • Self-starter who can thrive with minimal oversight

PERKS

  • Innovative, team oriented, open work environment
  • Free HealthCare and 15 days of PTO
  • 401K with matching, medical, dental, vision plans, and commuter benefits
  • An opportunity to work with the best and brightest minds to change the world

Green Charge Networks is an equal opportunity employer. We recruit and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, age, national origin, ancestry, citizenship, veteran or disability status.

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